Welcome to SynapseDirect Sign in | Join | Help
in Search

SynapseDirect

Result uploaded to server but does not appear in patient's Results list

Last post 05-06-2009, 7:12 PM by qilin. 8 replies.
Sort Posts: Previous Next
  •  05-04-2009, 4:04 PM 8440

    Result uploaded to server but does not appear in patient's Results list

    My secretary complained to me about this before.  This happened to me today.  Immediately after uploading a file, without closing Add Result Window, I clicked (tried double click too, same problem) the patient's name in Cache list in Add Result Window and uploaded another file.  Second file uploaded successfully (verified on server, local file was deleted by the client); however, it did not appear in patient's result list.  I noticed clicking on the name in cache list in Add Result Window actually does not activate the patient; the name field on top of the window remain blank, but Synapse took the upload without an error message.  Clicking a defferent patient's name and click this patient's name again will activate the patient and uploaded file will then appear correctly in Results list.  Problem of this bug is that I set to delete the local file after successful uploading, I will have to go to the server to retrieve the file and re-upload.  The secretary will have to remember which file is missing and let me know.  Otherwise, the file will get lost in the thousands of files on the server.
    Contributing
  •  05-05-2009, 12:38 AM 8441 in reply to 8440

    Re: Result uploaded to server but does not appear in patient's Results list

    So, you're saying that if you select the existing patient from the cache in the add results window by mistake, Synapse doesn't actually re-select the same patient and allows the upload which is lost ....
    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  05-05-2009, 8:15 AM 8443 in reply to 8441

    Re: Result uploaded to server but does not appear in patient's Results list

    yes
    Contributing
  •  05-05-2009, 10:28 AM 8444 in reply to 8440

    Re: Result uploaded to server but does not appear in patient's Results list

    i think this has been happening to us for years.

    will investigate



    Developer
  •  05-05-2009, 10:37 PM 8445 in reply to 8444

    Re: Result uploaded to server but does not appear in patient's Results list

    I can confirm this bug.

    The file does get transferred, but it gets filed under the previous patient (ie. the file is prefixed with the previous patient's synapse ID number), but with no entry in their Results. 

    I don't think this is the [Synapse Import] issue we have, or at least this isn't the usual one, as we don't often use the Patient Cache area so much.

     

     

     




    Developer
  •  05-05-2009, 10:40 PM 8446 in reply to 8445

    Re: Result uploaded to server but does not appear in patient's Results list

    Ok, a bug introduced by the optimization of *not* re-selecting the patient if the patient is also the current patient.

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  05-06-2009, 5:57 AM 8450 in reply to 8446

    Re: Result uploaded to server but does not appear in patient's Results list

    Ok, B49 should fix this bug.

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  05-06-2009, 5:57 PM 8461 in reply to 8450

    Re: Result uploaded to server but does not appear in patient's Results list

    Verified. Bug Fixed.


    Developer
  •  05-06-2009, 7:12 PM 8462 in reply to 8461

    Re: Result uploaded to server but does not appear in patient's Results list

    Yes
    Contributing
View as RSS news feed in XML
Try-out the Click to try-out Synapse EMR Express Edition Free Synapse EMR Express Edition Click to try-out Synapse EMR Express Edition · ©2006 SynapseDirect · Terms and Conditions · Privacy Policy · help us keep Synapse EMR Express free for all Doctors

managing your electronic medical records · Unique Visits Dell Computer