SynapseDirect

I do agree it's a little confusing.

I think internal communication is super important and most EMRs don't do very well with it.

Real time communication is usually poorly done, if at all.

Certainly it would be fruitful for Synapse to show it's strength by doing well in this regard.

Problem is that your Office runs differently than most and it's hard to convince you of the needs.

and then the communication needs of a multi-doctor office are different from solo doc offices.

I think there is a market for doctors that really dont even want an EMR, but just communication tools.

For real time communications, they should use the chat client that is built into Synapse.

I think voice messages would be important.

This message tab will be redesigned and moved to the physician dashboard.

Guess what the new message panel is going to resemble?

Ideas

(1) Replies should automatically Archive.   (or replied messages should go to the bottom - but this option will cause the inbox to overflow, as people will be too lazy to do double duty to enter messages just to archive them).

(2) Please get rid of the popup ... it's too intrusive.

Having the entire inbox ... display a message like this for 2 seconds and then return to the inbox would be intuitive and fun !

Graham:

The user interface for messges is modelled on Google's gmail.

I know.  But our INBOX is much simpler and the GUI should reflect that.

When I look at the current GUI I cant really tell major things like

1) am I in the inbox ?

2) did I reply to that message ?

3) have I read that message ?

4) how many more NEW messages do I have ?

1. If you can see the inbox, you have access
2. Google doesn't show this
3. the red flag shows this
4. the count shows total messages
5. like Gmail, messages stay in the inbox until you archive it
   

Basically the philosophy is that you read a message, do some actions relating to that message and then file it.

If you leave it in your inbox, you still have something to do on it.

Encourage your staff not to send "acks"

Graham:

Basically the philosophy is that you read a message, do some actions relating to that message and then file it.

That would work well if the message doesn't require a reply.

If you leave it in your inbox, you still have something to do on it.

I guess when you are replying to a messsage you will know if you want it in left in your inbox or not.